Of all the video conferencing trends over the past three months, the most prevalent is probably a massive increase in usage! The sudden shift to working from home cleaned out suppliers of webcams and microphones as people rushed to establish digital connections via video conferencing.
According to market research data there were 62 million downloads of video conferencing apps in March alone – the start of the work-from-home trend.
You could say that video conferencing has come of age because of the pandemic. So let’s look at a few of the video conferencing trends that are helping us to change our work habits.
Better user experience
Until now, video conferencing software had a problem with delivering “frictionless” services. Connections were sporadic, video froze, robot voice – these were actually problems of the infrastructure (internet connection, PC memory, video cards), but video conferencing software had to be robust enough to correct them on the fly.
Thanks to more bandwidth, it’s now possible to video conference, chat, share screens and download files at the same time – and this technology happened just in time for the pandemic.
Much like mobile phones, that do so much more than make calls, video conferencing now comes as part of a platform offering many collaboration tools, from file sharing to chat forums.
You may have heard of video-bombing, where unauthorised people hack into a private conference and cause havoc. This affects school classes, local council meetings, corporate conferences and even government meetings.
Video bombing prompted software developers to harden their video conferencing defences. The problem was that no one had imagined governments or large corporations would be conducting core business online.
As a result, the pandemic increased public awareness of cyber security and network data protection. Sophisticated encryption methods and password protections are now updated on many video conferencing platforms to keep gate crashers at bay.
Video conferencing: here to stay?
According to US news source CBNC, remote working and video conferencing is here to stay. There are indications that some organisations are happy to have workers at home for the rest of 2020, or until a vaccine for the COVID-19 virus is found.
In the meantime, the world has been forced to adopt a technology with which many were unfamiliar. Working from home, once considered alien to many, has now been experienced by most of the workforce. Even after the virus is contained, it’s to be expected that many people will be reluctant to returning to the daily commute and office distractions completely.
So to find out how you can integrate a secure, reliable video conferencing system into your workplace, contact us.