Managed Services Agreements, What’s in it for me?

We’ll tell you what’s in it for you.

A managed services agreement is ideal for bringing maintenance to technology on your premises. There are some huge advantages to using a managed services agreement especially when you have temporary IT & Voice support staff available at your job site.

Putting in place a service agreement will help to make sure that you can have the right qualified support to manage and maintain all of the technology within your business, whether it be voice or data related.

Here are some of the top advantages of having a managed services agreement:

  • Voice & IT professionals will be on site when needed: you can outline just the number of hours that Voice & IT professionals will be working to make sure that they are on site when an emergency may commonly arise.
  • You don’t run into surprises with wages: Rather than an IT agreement that is hourly with the possibility of overtime, with a managed service agreement you can have a maximum number of hours Voice & IT professionals may work as well as an agreed-upon contract salary.

With a contract in place, you won’t potentially pay extra fees for installations, overtime and more. With a flexible service agreement, your managed services provider will work as many hours as it takes to get the job done.

  • You can have agreed services: With a service agreement, you can make sure that your Voice & IT professionals are carrying out maintenance solutions for all your technology. This can include regular cleanups and virus scans, replacement/upgrades every few years and more.

Having these required services available in the contract when sure that your business is always ready to take on new challenges with modern and optimised technology.

As you can see from some of these top advantages and more a managed service agreement can be extremely beneficial for your Voice & IT services.

If you need more information or are ready to make the transition to managed services, then talk to us now about your requirements here or on 1800 888 555. Or download the free eBook on Managed Services here.