Whether you’re a new, existing or expanding company you need to have your game on when it comes to having the best business phone system available. We’d like to tell you why Mitel business phone systems are a standout for communications.

If you think we’ve picked a business phone system company willy nilly, just look at the figures. Worldwide, many companies rely on Mitel to power two billion connections so these businesses can connect, collaborate and take care of their customers every day.

And you have the benefits of advanced technology to tailormake your communications needs, no matter the size of your business. Plus, you can choose a Mitel business phone system to suit your budget.

Telephony comes in many forms in 2017. There’sInternet Protocol (IP) Telephony or Voice over Internet Protocol (VoIP), which uses the internet as the medium for transferring your voice, and many companies believe this is the future of telephony.

That’s because it facilitates better collaboration with multiple callers (conference calls, group calls, etc.) while still being cheaper than digital, as it relies on Wi-Fi rather than built-in cables. Furthermore, the internet allows the caller to reach every corner of the globe, capitalising on mobility by being accessible via a myriad of digital devices. And there’s IP mobile phones and tablets which can make working-on-the-go far easier for your employees.

Another question that Mitel business phone systems can help answer is should you keep your infrastructure locally or use a cloud? While there are advantages and disadvantages to each, the context is what’s important. In other words, what are your specific current and future business needs?

In brief, on-premise systems are good for companies that:

  • Have a large initial investment to afford installation costs
  • Have an IT team able to dedicate time to maintenance
  • Have a big enough area to contain the infrastructure

On the other hand, cloud systems are preferable for companies that:

  • Have an IT team essential to business operations with little capacity to look after Telephony as well.
  • Have a constantly changing work environment (New employees, new processes, etc.)
  • Don’t have the area to fit such infrastructure
  • Have multiple branches, especially if they are in foreign countries
  • See Telephony as mission critical to the business and therefor require redundancy to cover off all contingencies.

Another telephony development is unified communications (UC). UC aims to integrate all kinds of communication in such a way that the user (in this case, you) has access to all the tools from any device in their possession. These tools optimise communication, whether internal or external, for the improvement of your business. Yet again another pointer to why Mitel business phone systems are a standout for communications.

Still not sure what the right business phone system is for your business? Chat with a system specialist at Azentro today.