by admin | Nov 29, 2016 | Voice and Data Maintenance
With a managed services agreement, that’s how! If you need regular voice communications for your company, you should strongly consider the use of a managed services provider to keep your system up and running. If voice communications remain a critical aspect of your...
by admin | Nov 23, 2016 | Managed Services Agreement
Managed Services Agreements, What’s in it for me? We’ll tell you what’s in it for you. A managed services agreement is ideal for bringing maintenance to technology on your premises. There are some huge advantages to using a managed services agreement especially when...
by admin | Nov 16, 2016 | Service Support
Having a secure contract with a managed services provider in Voice & IT will ensure you can have access to someone that you can call in an ongoing sense to handle all of your voice & IT needs. When you work with occasional Voice or IT service workers or depend...
by admin | Nov 1, 2016 | Service Support
Let’s get straight to the point shall we? The break-fix ICT support model is a flawed way to provide customer service and IT support. The main problem associated with the model is that support simply isn’t there when you need it. Break-fix has been around since...
