Mitel Contact Centre Event
21st March, Mcguires Comslie Hotel Morningside
Want to create a better experience for your customers?
Join Azentro at the Colmslie Hotel for an informative session with Mitel’s – Asia Pacific Head of Contact Centre Solutions – Dominik Lehmann
Realise Mitel’s true value to your business and see the latest developments in Contact Centre Solutions. Mr Lehmann will highlight the new Mitel bundles that introduce far more value than before. Furthermore, you will be shown how Multimedia Contact Centres can bring customer satisfaction to a new level.
Relationships Are Going Digital
According to Gartner, by 2020, customers will manage 85% of their relationship with a business in the digital space without interacting with a human.
Beyond the Call
According to Synthetix, 90% of consumers will always check a website before emailing or calling a company—and 63% said they were more likely to return to a website that offers live chat
Commit to Customers – They’ll Commit to You
79% of customers will commit to a deeper product or service relationship with a brand after a satisfying experience. The time to improve your digital customer experience is now
21 March 2017
McGuires Comlslie Hotel
Cnr Wynnum & Junction Rds Morningside
11.00 AM – 2.00 PM
Asia Pacific Head of Contact Centre Solutions
Wedsnesday, 15th March